Cricya Terms and Conditions — Complete guidelines for using the platform

1. General Terms & Conditions

These Terms and Conditions ("Terms") form a binding agreement between Cricya ("we", "us", or "the Platform") and the user of Cricya's services ("you", "member", or "user").

Cricya is an internationally licensed online gaming platform. By accessing, registering on, or using any of our services, you are deemed to have read and accepted these Terms and Conditions. If you do not agree, please refrain from using Cricya's services.

• These Terms and Conditions apply in both Bengali and English.
• In the event of a dispute, the English version shall take precedence.
• Cricya reserves the right to update these Terms and Conditions at any time.
• The date of the last update will always be displayed at the top of this page.

2. Account Registration & Eligibility

2.1 Eligibility Requirements

To register on Cricya, you must meet the following requirements:

• You must be at least 18 years of age.
• You must register with complete, accurate, and truthful information.
• You must use your own name and your own payment method.
• Online gaming must be legally permitted in your country or region.

2.2 Single Account Policy

Each individual may hold only one Cricya account. Multiple accounts registered under the same name, from the same device, or from the same IP address will be treated as duplicate accounts and may be closed immediately.

2.3 Account Security

It is your responsibility to keep your account password and login credentials strictly confidential. If you become aware of any unauthorized access to your account, notify our support team immediately.

3. Identity Verification (KYC)

Cricya complies with international Anti-Money Laundering (AML) policies. KYC verification is mandatory before withdrawals and for transactions above a specified amount.

Required Documents

• ID Document: Clear photos of both sides of your National ID (NID) or passport.
• Proof of Address: Bank statement or utility bill (issued within the last 3 months).
• Payment Method Verification: Proof of ownership of the payment account used.

4. Deposit Policy

To deposit on Cricya, log in to your account and go to the Deposit section. We support multiple payment methods, including mobile banking, bank transfer, and cryptocurrency.

• Minimum deposit amount: BDT 300
• Deposits are usually credited instantly.
• All deposits must come from your own account — third-party payments are not accepted.
• There are no extra charges for deposits.
• If a deposit fails due to a technical issue, please contact our support team.

5. Withdrawal Policy

Cricya believes that receiving your winnings quickly and securely is your right. Our withdrawal process is transparent and reliable.

Withdrawal Terms

• Minimum withdrawal amount: BDT 500
• Withdrawals may be held if KYC verification has not been completed.
• Wagering requirements must be fulfilled before withdrawing winnings derived from a bonus.
• Withdrawals will only be made to the same payment method used for the deposit.
• Standard processing time: 1–24 hours. VIP members receive priority.

Reasons for Withdrawal Rejection

Cricya reserves the right to decline withdrawal requests in the following circumstances:

• KYC verification is incomplete or has been rejected.
• Suspected bonus abuse.
• Suspected fraudulent activity on the account.
• If evidence of operating multiple accounts is found.

6. Bonus & Promotion Terms

Cricya's bonus and promotion offers are designed to enhance the player experience. Each bonus comes with specific terms that must be followed.

Wagering Requirements

A wagering requirement must be met before withdrawing bonus funds. For example, a 30x wagering requirement on a welcome bonus means you must wager 30 times the bonus amount.

Bonus Abuse Prohibited

• Bonus washing and arbitrage are strictly prohibited.
• Attempting to claim the same bonus more than once is not permitted.
• Coordinating with others to collectively meet bonus wagering requirements is prohibited.
• If bonus abuse is confirmed, the bonus and all associated winnings will be forfeited.

7. Gaming Rules

All games on Cricya use Random Number Generator (RNG) technology. Every game outcome is completely random and independently verified.

• Manipulating any gaming software is strictly prohibited.
• The use of bots or automated software is strictly prohibited.
• Cricya reserves the right to void any transaction resulting from a technical error.
• To ensure a fair experience for all players, Cricya may suspend any game at any time.

8. Responsible Gaming

Cricya is a firm believer in responsible gaming. We want our players to enjoy gaming as entertainment — never as a source of financial stress.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off: Take a temporary break ranging from 24 hours up to 7 days.
• Self-Exclusion: Temporarily suspend your account for extended breaks.
• Reality Check: Get periodic session time reminders to stay aware of how long you've been playing.

To learn more about responsible gaming, visit our Responsible Gaming Page View.

9. Privacy Policy

Cricya is committed to protecting your personal data. We never sell your information to third parties. Your data is used solely for service delivery, KYC verification, and compliance with legal obligations.

For more details, visit our Privacy Policy Read.

10. Security Policy

Cricya uses advanced technology to protect your information and funds. All communications are secured with SSL 256-bit encryption.

• Enable two-factor authentication (2FA) to protect your account from unauthorized access.
• We automatically secure your account if any suspicious activity is detected.
• Do not click on phishing emails or suspicious links.

11. Account Closure & Suspension

Cricya reserves the right to suspend or close an account under the following circumstances:

• Any violation of these Terms and Conditions.
• Suspected fraudulent or deceptive activity.
• Operating multiple accounts.
• Suspected money laundering or illegal activity.
• Providing false information during KYC verification.
• If an account has been inactive for 12 months or more.

You may also request account closure at any time — in which case, your verified balance will be returned to you.

12. Dispute Resolution

For any disputes, please contact our support team first. We aim to resolve all disputes within 72 hours.

• Submit a complaint: via our live chat or email.
• The support team will provide an initial response within 72 hours.
• If a satisfactory resolution is not reached, you have the right to escalate your complaint to our licensing authority.

13. Policy on Changes to Terms

Cricya may modify these Terms and Conditions at any time. For significant changes, we will notify you via your registered email and through banners or pop-ups on the platform.

Continued use of the platform after any changes constitutes your acceptance of the updated terms.

14. Contact

For any questions or comments regarding these Terms and Conditions, please contact us:

For further questions, visit our FAQ Page View.