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Cricya Responsible Gaming — Keep the fun, lose the stress

Gaming should be entertainment — not a burden. Cricya believes every player deserves to stay healthy and happy. That's why we've made responsible gaming not just a policy, but part of our culture.

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Our Protection Tools
Deposit Limit Settings
Cooling-Off Period
Self-Exclusion
Session Time Reminder
24/7 Support

Important: Cricya is for players aged 18 and above only. Gaming is for entertainment — not a source of income. Never wager more than you can afford to lose.

Responsible Gaming's 6 Core Principles

Cricya's responsible gaming framework is built on these 6 core principles

Play for Fun

Gaming is a fun way to spend your time — not a guaranteed path to earning money. Before each session, remind yourself: this is entertainment.

Set a Budget

Set a spending limit for each day, week, or month before you play. Never bet money that, if lost, would disrupt your daily life.

Track Your Time

Be mindful of how long you've been playing. Long sessions can lead to mental fatigue. Take regular breaks and make time for family.

Stop After a Loss

Don't try to "chase your losses" after a losing streak. It's the most harmful habit there is. Accept the loss, take a break, and come back with a clear head.

Family & Relationships First

Gaming should never affect your relationships, work, or responsibilities. If you feel gaming is causing rifts in your personal life, treat it as a warning sign.

There's No Shame in Asking for Help

Asking for help with a gaming problem isn't a sign of weakness — it takes courage. Cricya's support team and the resources below are always available.

Cricya's Protection Tools

Cricya offers powerful tools to help you keep your gaming healthy and in control — completely free of charge

1
Log In to Your Account
2
Go to Settings > Responsible Gaming
3
Choose Your Preferred Tool
4
Set Limits or Timeouts
5
Confirm — Takes Effect Immediately
Deposit Limit

Set your own daily, weekly, or monthly deposit limit in BDT. The system automatically blocks deposits once the limit is reached. To increase a limit, you'll need to wait 7 days — decreasing it takes effect immediately.

Cooling-Off Period

If you feel like you need a break, temporarily suspend your account for 24 hours, 72 hours, or 7 days. During this period, no bets, deposits, or bonus claims will be allowed.

Self-Exclusion

If you need a long-term break, you can self-exclude for anywhere between 1 month and 5 years. Your account cannot be reactivated during this period. Cricya respects this decision completely.

Session Time Reminder

The system will periodically remind you how long you've been playing. Set reminders every 30 minutes, 1 hour, or 2 hours.

Loss Limit

Your session automatically ends if your losses exceed a set amount. This tool protects you from chasing your losses.

Bonus Opt-Out

If you feel that bonus offers are pushing you to play more than you intended, opt out. You will no longer receive any bonus or promotional offers.

Yourself Check Now

Answer the following questions honestly. If you answer "Yes" to 2 or more, please speak with our support team.

1. Do you chase your losses by placing more bets after losing?
Yes — This Is a Warning Sign
No — good habits
2. Is gaming causing problems with your family or work?
Yes — Get Immediate Help
No — I have a healthy balance
3. Do you frequently end up spending more than your budget?
Yes — Set a Deposit Limit
No — I'm in control
4. Do you find it hard to take a break from gaming?
Yes — Use a Cooling-Off Period
No — I can stop whenever I want

This is a preliminary assessment only. Please contact our support team for professional assistance.

Problem Gaming Signs

Seek help immediately if you notice any of the following signs:

  • Your mind is constantly preoccupied with gaming.
  • Placing bigger bets no longer gives you the same thrill as before.
  • You feel restless or irritable when you're not playing.
  • You're hiding your gaming from family or friends.
  • You're borrowing money to fund your gaming.
  • Other things you used to enjoy no longer interest you.
  • You're having trouble focusing on work or studies.

How Cricya Can Help

Cricya's responsible gaming team is trained and compassionate. If you're experiencing any of the issues above, reach out to us via live chat today — we won't judge, we'll just help.

You can set a deposit limit or cooling-off period from your account settings. If you feel you need a stronger measure, self-exclusion can be activated instantly — no questions asked.

Need urgent help? If gaming is causing a mental health crisis, please seek professional help. Let our support team know — we'll connect you with the right resources.

Responsible Gaming Learn More

Minor Protection

Cricya strictly does not serve anyone under 18. Age is verified at registration and re-confirmed through the KYC process using a valid ID. If there are minors in your household, use parental controls on your devices and keep your account login credentials private.

Build Healthy Gaming Habits

Responsible gaming doesn't mean not playing at all — it means playing in a healthy way. Cricya wants you to enjoy gaming for the long term, free from financial or mental stress.

  • Set a budget before you play — and stick to it.
  • Avoid alcohol or other substances while gaming — they impair your judgment.
  • Don't play when you're stressed or angry.
  • Take regular breaks — at least 10 minutes every hour.
  • Have the discipline to stop when you're ahead.

Let your family know, and face it together

Talk openly with your family about gaming. If someone close to you is concerned about your gaming habits, listen to them carefully. The people nearest to us often notice problems before we do.

Can gaming become an addiction?

Yes, excessive gaming can develop into addictive behavior. It is a recognized mental health condition, but with awareness and the right support, it is entirely manageable. Cricya's responsible gaming tools and our support team are always here to help you along the way.

Protection Tools How does it work?

Deposit Limit — Example
Daily Limit BDT 1,000
Weekly Limit BDT 5,000
Monthly Limit BDT 15,000

Increasing a limit takes 7 days. Decreasing one is instant.

Self-Exclusion Options
1-Month Break
3-Month Break
6-Month Break
1-Year Break
Permanent Closure (5 Years)

During your self-exclusion period, Cricya will not send you any marketing communications.

Responsible Gaming FAQ

Yes, reducing or setting a new deposit limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is intentional, to prevent impulsive betting in the heat of the moment.

Before your self-exclusion begins, you will have the opportunity to withdraw any available balance. During the exclusion period, no new deposits, bets, or bonus claims will be permitted.

If someone in your family is struggling with a gaming problem, talk to them openly instead of judging them first. Reach out to Cricya's support team — we can assist with the self-exclusion process on request from a third party. For professional guidance, please consult a mental health specialist.

Opting out of bonuses means you will no longer receive any bonus offers, including welcome bonuses, reload bonuses, and free spins. Your regular winnings remain unaffected — bonus credits simply won't be added. You can opt back in at any time.

Cricya takes age verification seriously. Date of birth is checked at registration, and a national ID is verified through the KYC process. Any account found to belong to a minor is suspended immediately. That said, parents and guardians should also use parental controls at the device level.

Log in to your Cricya account → click the profile icon in the top right corner → "Settings" → open the "Responsible Gaming" section. You'll find all the tools in one place.
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Start gaming safely — Cricya is here with you

Enjoy the entertainment, stay in control. Register at Cricya and commit to responsible gaming.

Register Safely More questions? Check the FAQ
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